"This link no longer works"

For everyone

One screen covers every dead reset link, and it lists its own causes: "It may have expired, been used already, been replaced by a newer one, or been copied incompletely."

What each cause means

• Expired — reset links live one hour.
• Used already — each link works exactly once.
• Replaced — asking again retires older links; only the newest email counts.
• Copied incompletely — a link that wrapped across lines in your email app may have lost characters when copied.

Steps

1. Click Ask for a new link right on that screen.
2. Open the newest email and use its link within the hour, in one go.

Expected result

The Choose a new password screen, with two password fields and Save the new password.