How to reset your password

For everyone

If you forgot your password, you can set a new one from the sign-in screen.

1. Go to the Sign in page.
2. Click Get a reset link under the form.
3. Enter the email you sign in with.
4. Click Send the link.
5. Check your email inbox and open the link.
6. On the Choose a new password screen, enter your new password twice — at least 8 characters — and click Save the new password.

Saving signs out every device on this account — including the one you're on — so you'll sign in again with the new password.

What happens next

You land on the Sign in page with the note "Password updated. Sign in with the new one — every device was signed out." Sign in with the new password; the old one stops working the moment you save.

Common problems

• The link is sent only if the email belongs to an account, and the screen answers the same way either way. If no email arrives after a few minutes, check your spam folder and check you typed the address you signed up with. You can ask again from the same screen.
• The link works for one hour, and only once. Asking again retires the older link — always open the newest email.
• "This link no longer works" means the link expired, was already used, was replaced by a newer one, or was copied incompletely. Click Ask for a new link on that screen.