Frequently asked questions

For everyone

Does 360Loads share my phone number?

No. The signup screen promises it ("360Loads never shares your phone number or exact address") and every screen after keeps it: introductions share only profile sections, and conversations happen in-app.

Can a company see my full name?

Only after you both said yes to an introduction. Until then you appear as first name + last initial.

Can my current employer find me here?

Not if you tell 360Loads to hide from them: My profile → Hide me from a company — "They aren't told, and can't see or invite you." You can also pause discovery entirely, per profile.

Do I need separate accounts to drive and to hire?

No — "One account works for drivers and companies." Add the other role later from the account switcher's + Add a profile or company.

What does verification mean on a company?

A person on the 360Loads team reviewed the company's DOT/MC records against the public FMCSA registry within the last 12 months. You can verify any carrier yourself — DOT and MC numbers are public data, and they're shown on the profile.

Is messaging free-for-all?

No. Every conversation starts with an accepted introduction; there is no cold messaging in either direction.

What happens to my data if I leave?

You can download everything first (Settings → Your data). Closing your account destroys it after a 30-day change-your-mind window; audit records, moderation complaints, and messages already delivered to others are retained — the close screen and /privacy list the details.

Which languages does 360Loads speak?

English, Arabic (with full right-to-left layout), and Spanish — switchable any time in Settings, saved to your account across devices.