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HelpTroubleshooting

I didn't get the verification email

For everyone

Check this first

The Verify your account screen names the exact address it's confirming — read it. A typo made at signup means every verification email goes to the wrong mailbox.

Steps

  1. Search your inbox and spam folder for 360Loads.
  2. On the verify screen, click Get verification link to send a fresh one.
  3. Open the link within 48 hours.

If the address itself is wrong

Contact support and say what happened — include the address you meant to sign up with. Don't create a second account to work around it; that road ends with two half-accounts.

Expected result

The link drops you onto Choose your path, and your account is verified from then on.

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Help · 360Loads